Administrative Support IV
|Company Name||Alberta Health Services|
|Job Location||Okotoks, Alberta|
The Rural Addiction and Mental Health program spans across High River, Black Diamond and Okotoks. Our program provides short-term episodic care to individuals across the lifespan with the outcome to integrate our clients back into the community. Our team consists of Family Counsellors, Addiction Counsellors, Community Liaison Workers, Outreach, Psychiatry and Administrative Support who follow a stepped care approach within Addictions and Mental Health. As the Administrative Support IV you will provide administrative support to the Adult and Youth, Outreach, Psychiatry Consultation and Geriatric programs within the Rural Addiction and Mental Health Community Clinics. You will be responsible for scheduling client appointments, waitlist/referral management, preparing charts for client appointments, dictation and transcription, photocopying and distributing correspondence, sending, receiving and routing mail and fax communication, maintaining program files, ordering supplies and assisting with program support activities. In addition, this role will also provide support to the Manager by maintaining computer reports, and statistical information. You will be expected to demonstrate flexibility and adaptability within a complex and rapidly changing environment and an ability to communicate with complex and sometimes difficult clients and families. Additionally, you will demonstrate professionalism and customer service skills with clients, families, and co-workers; be self-directed; have strong written and verbal communication skills; exercise sound judgement, time management, confliction resolution and problem-solving skills; maintain accurate and thorough documentation; show accountability; and foster collaboration with members of the interdisciplinary team. The successful incumbent will be expected to work at least one evening shift per week as part of the rotation.
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Classification: Administrative Support IV
Union: AUPE GSS
Department: (CMH)HIGH RIVER CLINIC
Primary Location: Okotoks
Posting End Date: 21-OCT-2020
Employee Class: Regular Full Time
Date Available: 31-OCT-2020
Hours per Shift: 7.75
Length of Shift in weeks: 2
Shifts per cycle: 10
Shift Pattern: Days, Evenings
Days Off: Saturday/Sunday
Minimum Salary: $25.24
Maximum Salary: $30.68
Vehicle Requirement: Driver's License, Vehicle Required
Completion of post-secondary education (e.g. course(s) in business administration, medical office assistant), or other related fields.
Additional Required Qualifications:
Medical Office Assistant Certificate/ Unit Clerk course with Medical Terminology. Minimum 1 year experience providing administrative support in a mental health outpatient setting within the last 3 years. Minimum 60-80 wpm typing speed.
Experience working in rural community mental health clinic setting within the last 2 years. Experience with dictation and transcription. Experience using the following: ARMHIS data base, ASIST, Netcare, e-Scheduler NVCI certification within the last 2 years. Excellent knowledge of computer software – MS Office Suite. Knowledge of e-People and payroll/time coding. Knowledge of the Addiction and Mental Health Services available in Rural Communities, FOIPP, HIA and the Mental Health Act.