User Support Technicians

Employer details

Omnilogic Solutions @ Suite 319 - 8988 FRASERTON CRT Burnaby, BC, V5J 5H8 is looking to hire 2 User Support Technicians to join their team as soon as possible

Employment groups : Indigenous people, Persons with disabilities, Newcomers to Canada, Older workers, Veterans, Visible minorities, Youth, refugees

Terms of employment : Permanent, Full time 40 hours per Week , Pay Rate : $31.00 hourly

Languages
English

Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 to less than 7 months

On site
Work must be completed at the physical location. There is no option to work remotely.

Work setting
Consulting firm

Responsibilities
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Provide business systems, network and Internet support to users in response to identified difficulties

Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Tight deadlines

Personal suitability
Client focus
Efficient interpersonal skills
Organized
Team player

Intended job posting audience:
Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application