Information Technology (IT) Support Technician

We are looking for a dependable Information Technology (IT) Support Technician!
Employer: YDG Glass
Job details
Location: 1492 Derwent Way, Delta, BC, V3M 6H9
Workplace information: On site
Salary: 35.00 hourly / 35 to 40 hours per Week
Terms of employment: Permanent employment, Full time
Start Date: Starts as soon as possible
Vacancies: 1 vacancy
Languages: English
Education: College/CEGEP or equivalent experience
Experience: 2 years to less than 3 years
On site: Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
• Give access to computer networks
• Report on the performance of computer systems and networks
• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Provide business systems, network and Internet support to users in response to identified difficulties
• Perform Web-server backup and recovery operations
• Provide customer service
• Manage incidents
Who can apply to this job?
Only apply to this job if:
• You are a Canadian citizen, a permanent or a temporary resident of Canada.
• You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
By email
ydgglass2024@gmail.com