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Car Rental Agents

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Business Name: Budget Car & Truck Rental
Title: Car Rental Agents
Terms of Employment: Permanent, Full-Time (30-40 hr/week)
Wage: $18.00 per hour
Number of Available Positions: 6
- 1 Kamloops
- 4 Kelowna
- 1 Penticton
Benefits: Disability Insurance, Dental Insurance, Extended Medical Insurance
Language of Work: English
Work Location(s): Thompson–Okanagan Region (Kamloops, Kelowna, and Penticton)

Company Profile:

Budget Car & Truck Rental is a leader in the car rental industry, with 251 locations in 146 cities across Canada and 9 locations on Vancouver Island. We offer a variety of cars and trucks for short and long-term rentals, as well as additional product and service offerings to ensure our customers have everything they need to enjoy their journey.

Job Description:

Budget Car & Truck Rental is seeking 6 Car Rental Agents to support our Thompson–Okanagan Region’s locations. The ideal candidate will be a team player, personable, reliable, and passionate about providing phenomenal service to our customers.

• Explain information and charges on rental agreements to customer at rental and return
• Provide customers with clear, concise directions at rental, including vehicle operations
Offer Budget’s products and services using positive selling techniques and dialogue
• Provide customer service at rental and return, handling any customer complaints that may arise (face to face/telephone)
• Provide customers with estimates and price quotes, as well as specifics on rental contracts, such as rental/return policies and times
• Conduct proper return processes, including inspecting vehicle with customer, soliciting customer feedback on their experience, asking refueling questions to charge correct fees, and arranging potential future rental services customers may require
• Wash cars to maintain the cleanliness and appearance of rental fleet 
• Maintain neat and organized work area with adequate supplies at workstation
• Assist other team members as needed, including requests from other locations and departments
• Maintain a proper and accurate inventory using automated rental system

Employment Requirements:

• Completion of secondary school
• A minimum of 1-2 years of experience in automobile or related sales

Contact information/how to apply:

Email resume to:

As an Equal Opportunity Employer, we encourage applications from all qualified individuals and specifically applicants from traditionally underrepresented groups – including Indigenous persons, vulnerable youth, newcomers, and persons with disabilities – who may contribute to the continued diversification of our organization.