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Customer Service
TITLE: Automotive Customer Service Representative Job Type: Full Time Location: Concentrix Address: 180 Keil Drive South City: Chatham Province: Ontario Postal Code: N7M6B7 At Concentrix, we are fanatical about our staff and clients. We are tenacious in our pursuit of excellence and high quality service. We are not afraid of being bold and disruptive in the Marketplace and we like shaking things up. We take our values seriously and they are threaded into everything that we do - we are ONE CONCENTRIX. Join us and BE the Difference for the world’s best Brands! Career Description/Summary: As a Customer Service Advisor supporting Fiat Chrysler Automobiles you will be responsible for helping people every day. With FCA you will be answering calls on recalls, warranties, owners’ manuals, and general inquiries/complaints. FCA consists of many departments offering room for advancement and an extra earning. You will participate in an interactive paid training; in...
City: Chatham, Ontario
Posted on Dec/10/2018
Retail Store Supervisor
Harv’s Country Foods – Retail Store Supervisor 0993938 BC Ltd. dba Harv’s Country Foods (Esso Gas Station) are looking for a Full time/Permanent Retail Store Supervisor Title: Retail Store Supervisor NOC: 6211 Location: Hope Salary: $20.00 per Hour Terms of Employment: Full Time/Permanent Positions Available: 2 Start Date: As soon as possible Job Requirement •Education: Completion of secondary school education is required •Experience: Minimum 1-2 years of relevant experience is required. •Language: Fluency in English language is an asset •Combination of sitting, standing, walking •Fast-paced environment, Work under pressure, Tight deadlines, Handling heavy loads Job Duties •Supervise and co-ordinate sales staff and cashiers •Assign sales workers to duties •Authorize return of merchandise •Sell merchandise •Resolve customer complaints and supply shortages •Maintain specified inventory •Prepare reports on sales volumes, merchandising and personnel...
City: Hope, British Columbia
Posted on Dec/10/2018
Spa Manager
Salary: $21.65/Hourly Job Type: Full-Time, Permanent Language: English Start Date of Employment (Approx.): As soon as possible Minimum Education: High School Positions Available: 1 NOC Group: Other Services Managers (0651) NOC Job Title: Beauty Shop Manager Actual Employer Details Employer's name: Uptown Med Spa Industry: Personal Care Services (8121) Job Location(s) 19610 64 Ave 106 Langley, British Columbia V2Y 1H3 Canada Job Description Manage spa front desk operation which includes but not limited to, staff scheduling, training, inventory etc. • Resolve all guest/member complaints, to ensure guest satisfaction; • Provide information and assistance to all staff and guests; • Perform openings and or closing procedures as necessary; • Lead the technicians and estheticians in all issues relating to guest satisfaction, safety, sanitation and spa profit maximization; • Conduct employee evaluations and timely feedback by maintaining open...
City: Langley, British Columbia
Posted on Dec/06/2018
Customer Service Representative
Our client, located in Vaughan, is looking for a Customer Service Representative to add to their growing team. What's in it for you: • Work for a leader in its industry • Excellent compensation • Free Parking • Opportunity for growth Hours: Monday to Friday 10:30am to 7:00pm Responsibilities: • Answer customer inquiries • Provide general and technical information on the company's products • Resolve any issues related to warranty, repairs and delivery • Any other duties as required The ideal candidate MUST have: • Excellent communication skills • A minimum of 3 years customer service experience, preferably in a call centre environment • Superior working knowledge of MS Office • Good time management and details-oriented Send your resume today to be considered for this position. APPLY DIRECTLY TO THIS POSITION AT http://www.blueskypersonnel.com/current-jobs/?referenceId=003549 To get the latest job opportunities > Sign-up to receive our latest job...
City: Vaughan, Ontario
Posted on Dec/05/2018
Bilingual Customer Support Representative
Our client located in Mississauga is currently looking for a Bilingual Customer Service Support Representative to add to their growing team. What’s in it for me: • Work for a leader in its industry • Excellent compensation package with benefits • Working hours: Monday to Friday between 8:30am-6pm • Located near the airport • Free parking • Opportunity for growth In this role, you will be responsible for: • Answering various technical requests from customers • Providing basic troubleshooting support • Scheduling appointments • Dispatching technicians • Coordinating with internal • Updating customers information • Coordinating workload changes when required • Any other duties as needed The ideal candidate will have: • Fluently bilingual in both French/English, written and verbal • 2 years of customer service experience • Technical background preferred • Strong MS office skills Send your resume today to be considered for this...
City: Mississauga, Ontario
Posted on Dec/05/2018
Bilingual Customer Service Representative
Our client, located in Vaughan, is looking for a Bilingual Customer Service Representative to add to their growing team. What's in it for you: • Work for a leader in its industry • Excellent compensation • Free Parking • Opportunity for growth Hours: Monday to Friday 10:30am to 7:00pm Responsibilities: • Answer customer inquiries • Provide general and technical information on the company's products • Resolve any issues related to warranty, repairs and delivery • Any other duties as required The ideal candidate MUST have: • Fluent in both French and English • A minimum of 3 years customer service experience, preferably in a call centre environment • Superior working knowledge of MS Office • Good time management and details-oriented Send your resume today to be considered for this position. APPLY DIRECTLY TO THIS POSITION AT http://www.blueskypersonnel.com/current-jobs/?referenceId=003548 To get the latest job opportunities > Sign-up to receive our...
City: Vaughan, Ontario
Posted on Dec/05/2018
Bilingual Client Services Representative
Our financial client located downtown is looking for a Bilingual Client Services Representative for their busy upcoming RRSP season! This is a contract role with a strong possibility of becoming permanent. What's in it for you: • Work for a leader in the investment industry • Downtown, TTC/Subway accessible • Excellent compensation package • Strong possibility of becoming permanent • Superb opportunity for a new grad! Working hours: You must be available to work between 8am-8pm Monday to Friday. (No weekends!) In this role, you will be responsible to answer any inquiries via telephone and provide superior customer service. You will need to ensure that the information provided is accurate and that the client is fully satisfied. The ideal candidate will have: • Fluently bilingual in both French/English • Strong customer service experience • College and/or University degree • Superior working knowledge of MS Office • Previous financial, mutual funds or...
City: Toronto, Ontario
Posted on Dec/05/2018
Montreal Call Center - Outbound Sales
Want to work for an organisation that values your talent and provides ample opportunity to grow? We believe that if our employees grow, the company succeeds!! Come be a part of our team!! Job Summary Digitech Payments is a fun, lively and a rapidly growing company that embraces talent. We are growing and looking for highly motivated,self-starters who will be responsible for prospecting, qualifying and generating new sales leads, and able to identify and develop new business prospects and grow along the organization Join us in providing next-generation point of sale technology and unmatched service to merchants all across Canada. Enjoy the excitement of a Call Center without the stigma of selling something. We need sharp, focused, and goal oriented people to call small to medium sized businesses Responsibilities: Develop new business by “Cold Calling” potential clients and new accounts .Use mass communication such as email and social media to introduce the Digitech payments...
City: Montréal, Québec
Posted on Dec/04/2018
Baker
Employer: Footo Croissant Job Position: Baker Job Condition: Permanent, Full-time Job Location: 858 Hamilton Street, Vancouver, BC V6B 6A2 Wages: $13 per hour, 30~40 hours per week Qualification: -Completion of high school -At least 1 year of baking experience or completion of baking course -Able to communicate in English Responsibilities: • Become familiar with our croissant recipes and create new menu • Mixing dough, preparing fillings and glazing pastries • Clean kitchen equipment and tools before use • Weighing flour and other ingredients to prepare dough • Bake and cut bread, toast or grill bread according to order • Restocking fresh ingredients, organizing and cleaning as necessary • Shape dough to prepare different types of pastries, including cookies and sweet rolls • Ensure Health and Food safety standards are met If you meet the qualification and would like to apply for the position, please email your up-to-date resume at footohiring@gmail.com...
City: Vancouver, British Columbia
Posted on Nov/30/2018
Hairstylist
Join the highly skilled team at NJ'S Organic Hair Salon! NJ`s Organic Hair Salon emphasizing on 100% Ammonia free, including the color line, and all products are natural and organic with no filler ingredients is currently finding a full-time hairstylist. Position: Hairstylist, Full-time (35~40 hours per week), Permanent Salary: Hourly wage is $14.00 Benefit: BC Medical 3 month after employment Work location: 103-485 Groves Ave, Kelowna, BC, V1Y 0C1 (at SOPA Square) Responsibilities: - Provide full salon services including cut, trim, curl, wave, Shampooing, blow dying, colouring, perm and styling customer’s hair - Counseling and care for Bridal special hair - Ensure customers with scheduled appointments receive service in a timely manner - Help maintain adequate inventory of hair products and tools - Maintain Cleanliness of salon and your station - Examine customer’s scalp type and provide treatment or advice on the treatment products - research and study new...
City: Kelowna, British Columbia
Posted on Nov/30/2018
Receptionist & Customer service supervisor
Position Title: Receptionist Wage: $13~$15/hour (Depends on the experience) Duration/working hours: Flexible Vacation: 10 days paid vacation will be provided Position Requirements Completion of Secondary school is required; Previous administrative experience is preferred Main duties for the position: Perform administrative & reception duties including answering calls, serving customers; Assist managers and other office staff in terms of admin works; Answer questions and inquiries from customers through email or telephone and in person; ; Position Title: Customer service supervisor Wage: $25~$27/hour (Depends on the experience) Duration/working hours: Permanent fulltime (30-40 hours/week) Vacation: 10 days paid vacation will be provided Position Requirements Completion of college diploma or university degree is required (Preferred to be business, accounting, economics, customer service field); Minimum of 6 months experience in customer/client service is...
City: North Vancouver, British Columbia
Posted on Nov/28/2018
Customer Service Supervisor
Customer Service Supervisor Position Requirements Minimum of six months’ experience in customer/client service or related experience is required. Completion of college diploma is required Note.If candidate only has high school diploma, the candidate must prove at least 2 years’ experience in customer service or related. Main duties: Supervise and co-ordinate tasks of the receptionist and other customer service/sales clerks Oversee the overall customer service in the centre Schedule, coach, discipline and train clerks for serving customers, responding to customer inquiries and health issues to ensure their works comply with company policies Take service appointments from customers and answer questions regarding services provided and service products for customers Consult customers and recommend service packages Solve any customers complaints Review customer service clerks reports Hourly Wage: $25~$26/hour (Depending on the experience) Weekly...
City: Richmond, British Columbia
Posted on Nov/28/2018
Call Centre Operator (Authorisations)
Reporting to the Manager of Authorisations, your key responsible may include: Answering inbound calls from merchant partners looking to have a consumer agreement authorised and other general enquiries; Verifying scanned consumer agreements in between calls; In time, conducting reviews (i.e., requesting additional documentation, assessing and making a decision on applications submitted by the merchant partner); Making the occasional outbound call to follow-up on a decision/outcome; Scanning and filing of documentation; In addition to the qualities mentioned above, the successful candidate will: Have excellent judgement, decision making and dispute resolution skills; Have an ability to multi task and prioritise their workload; Be flexible in regards to their availability; Be a team player that is confident in working autonomously as well as assisting the team; Have exceptional communication skills, that is, that they are...
City: Hamilton, Ontario
Posted on Nov/28/2018
Bilingual French-English Telephone Interviewer
Like to talk? Curious about research? Bilingual? Then check this out! Telepoll Market Research Inc., a leader in market research and data collection, are looking for articulate outbound Telephone Interviewers who are bilingual with fluency in French and English to conduct market research & customer satisfaction surveys – no sales involved at all! Previous experience in a call center environment or in customer service an asset, but we will train on site. Strong comprehension & verbal communication skills, attention to detail, general typing and computer skills, and the ability to follow outlines of the survey a must. We offer: -A comfortable, bright working environment / friendly staff / on-site training / flexible schedule / opportunities for advancement We require: - Excellent French and English language skills -- Reading and Speaking - Excellent phone etiquette and comfort speaking over the telephone - Able to follow script, asking consumers and business...
City: Toronto, Ontario
Posted on Nov/28/2018
Carrier Rates Processing Officer
About the Role We are seeking based Rates Processing Officer to join our vibrant and enthusiastic Operations Team based in Rhodes. (Right opposite the Rhodes Train Station) The role is an analytical administration position and primarily focused on day-to-day processing of transport carrier rates from around the globe that are needed for new and existing customers solutions. As part of the Operations Team, you will assist with statistical reporting, make and receive inbound and outbound telephone calls, liaise with your colleagues regarding customers' Carrier Rates and get to use leading edge technology platforms in doing so. You will receive intense in-house training to build on your existing analytical and methodical approach to numeric accuracy. About You Not a must have but a background in transport, freight and or logistics would be favourably viewed. You will need to display a proven work history, outstanding time management and task prioritisation to...
City: Edmonton, Alberta
Posted on Nov/28/2018
Data Entry
Your new role You will be responsible for: Processing high volumes of data ensuring a high level of data integrity Liaising with internal stakeholders to gain insights Achieving deadlines with high quality of work Working with various systems including SAP and Excel What you'll need to succeed To be successful you will have: Motivated and adaptable with an eye for detail Intermediate in Microsoft Office and Outlook Advanced in Excel Familiar with SAP Mathematically competent
City: Sudbury, Ontario
Posted on Nov/28/2018
Service Centre Officer
Our client are a local government department based in Ottawa. They are seeking a customer service operator for their service centre, taking inbound requests and providing advice and support to customers, including the processing of applications and medical equipment orders. We are looking for candidates with experience in the following areas: A strong customer service background, ideally in a call centre environment Excellent computer and administrative skills An understanding and empathetic attitude The ability to work in a fast paced environment The ability to remain calm under pressure Proactive attitude towards team work Please apply now as interviews are commencing immediately.
City: Ottawa, Ontario
Posted on Nov/28/2018
Customer Vice-President
CPG Connect (www.cpgconnect.ca), is Canada’s # 1 Job Board, News Portal and Recruitment Agency for the Consumer and Retail Industry in Canada. Our client, Mondelez Canada Inc. is hiring for a Customer Vice-President in Toronto, ON! To learn more and apply, visit: http://cpgconnect.ca/job-search/job-details/Mondelez-Canada-Inc./Customer-Vice-President/24646 Also register for FREE on www.cpgconnect.ca, to view more similar jobs, and to create Job Alerts. #Mondelez #CustomerVicePresident #Toronto #CPG #ConsumerGoods #FMCG #FastMovingConsumerGoods #Retail #Jobs #CPGConnect
City: Toronto, Ontario
Posted on Nov/27/2018
Call Centre Agent
Key details you'd want to know Work Hours: Rotational roster Mon – Fri between 8.00 am - 7.00 pm Work Type: Full-Time opportunity Training: 3 weeks (Full Time) training provided Skills & Capabilities: A passion for providing exceptional customer service Excellent communicator with very strong written and verbal communication skills The willingness and ability to learn computer systems High attention to detail Previous experience in a call centre environment is desired Ability to multitask in a high-pressure environment Strong analytical skills Culture & Benefits: Ongoing coaching and support Multiple career progression opportunities Fast-paced, innovative & rewarding environment
City: Montréal, Québec
Posted on Nov/27/2018
Customer Service/ Call Centre
If you are passionate about ensuring customers have an industry-leading experience and are committed to succeed with your team, then we are looking for you. The Team Leader – Customer Service, is responsible for: Training and coaching Leading and motivating Development of Scripts Conducting one on one development discussions with your team Fostering a working environment to deliver an excellent customer experience. If you're passionate about ensuring our customers have an industry-leading experience and that your team are committed to success, this could be the opportunity for you. What we're looking for: Demonstrated team leader experience of a medium sized team Strong experience in a contact centre environment Previous experience in coaching, mentoring and developing a team Strong understanding of customer service delivery Exceptional relationship building skills and stakeholder management ...
City: Toronto, Ontario
Posted on Nov/27/2018
Call Centre Manager
The Role Due to the growth of our organisation we are looking for a Call Centre Manager with the view to increase the scope of our operations from Victoria to all. Key elements of the role Recruitment and training of new staff, primarily sales consultants and call centre staff 1) Creating and improving systems which drive performance 2) Management of staff so that they meet KPIs 3) Monitoring and meeting important KPIs What We're Looking For To be successful in this role, you would: 1. Have a proven track record training and managing sales consultants to meet and exceed KPIs. 2. Are comfortable being held accountable, and holding others accountable. You see the value in creating the infrastructure for accountability across the organization, and are comfortable putting this in place. 3. Love running the day-to-day of the business, and take great pride in “making sure the trains run on-time.” Be skilled at ensuring...
City: Ottawa, Ontario
Posted on Nov/27/2018
Call Centre Manager
The scope of the role will include: Manage the day to day operations of a dynamic contact centre Make on the go decisions to solve problems in line with keeping the operational flow intact Lead, train and motivate your team Drive the development of new practices, procedures and processes with the objective of improving quality and productivity Plan, control and monitor customer service standards and procedures Achieve agreed KPIs and improvement objectives Implement business plans, strategies and objectives as set out by CEO About You: To be considered for this role you will have: Minimum 2+ years' experience in a call centre management/leadership role Strong people management and leadership skills Experience in reporting and strong KPI management (GOS, Adandon, rate etc) Advanced Excel skills Track record of engaging staff and managing change Decent understanding of cloud based phone systems ...
City: Calgary, Alberta
Posted on Nov/27/2018
Call Center Manager
The Role An exciting opportunity exists to lead our outbound call centre, growing the business by developing and cultivating a positive team culture and bringing on new customers. Our brand is built on excellent service, so your job will be to ensure that awesome customer experience. Reporting to the CEO, you will be vital to the success of the business. You will have creative control of outbound appointment setting campaigns, bringing creativity and marketing strategy. Starting initially with a small team you will grow the team sustainably, and eventually, develop into an inbound call centre with a focus on customer retention and introduce other campaigns. Why should you join us? • We have seen solid growth and now looking for the right person to take us to the next level • You will have the ability to work autonomously and to use your own methods to incentivise and motivate your team • In this hands-on role, you will lead by example and work closely...
City: Kelowna, British Columbia
Posted on Nov/27/2018
Noc 6314 - Customer service representative supervisor Job- Rayacom
Title: Noc 6314 – Customer service representative supervisor Vacancies: 2 Job start date: As soon as possible Wage $23.52 / Hour Hours 35 to 40 Hours / Week Marketed to Students, Youth, Persons with disabilities, Indigenous people, Newcomers to Canada, Seniors Terms of employment Permanent, Full time , Day, Evening, Shift, Weekend Employer Rayacom Work conditions and physical capabilities Fast-paced environment, Attention to detail, Work under pressure, Tight deadlines Ability to Supervise 3-4 people Personal Suitability Organized, Team player, Reliability, Client focus, Dependability Specific Skills Resolve work-related problems and prepare and submit progress and other reports, Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work, Identify training needs and train workers in job duties and company policies, Establish work schedules and procedures and...
City: Edmonton, Alberta
Posted on Nov/27/2018
Customer Service Representative
What you must have to apply for this role: Passion for providing a first-class customer experience Great communication: Listens, empathises & understands Be willing to go above and beyond Teachable, able to grasp technical specifications and retain knowledge Results driven mindset and a passion for achieving high results Strong problem-solving approach to come up with creative solutions Great team player who thrives in a fast-paced working environment Strong attention to detail Ability to work in a small, tight-knit team A minimum of two years’ experience in a similar role What you will be doing: Provide excellent customer service to our customers via phone, email and online webchat Process orders accurately and in a timely manner to meet same-day despatch promise Leverage sales through each transaction and opportunity Respond to all inbound enquiries in a prompt and professional manner Handle and...
City: Calgary, Alberta
Posted on Nov/25/2018
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