Food Service Manager (NOC 60030)

Business Legal Name: 1211367 B.C. LTD.
Business Operating Name: Airport Pita Pit
Business Address: 120-1708 Innovation Dr, Kelowna, BC, V1V 2Y4
Location of work: 120-1708 Innovation Dr, Kelowna, BC, V1V 2Y4
Title of the position: Food Service Manager (NOC 60030)
Term of employment: 3 years
Language of work: English
Wage rate: $39.00 per hour
Hours of work: 35-40 hours per week
Anticipated start date: As soon as possible
Contact information- Email: hr.1211367bcltd@outlook.com
Skills Requirements:
• Education: Completion of a secondary/high school graduation certificate is required
• Work experience: 2 years to less than 3 years of experience in the food preparation/service industry, including at least 1 year of supervisory or managerial experience, is required.
Job Duties:
• Oversee and manage the daily operations of the food counter, ensuring efficient service delivery, adherence to company standards, and smooth coordination between food prep, customer service, and back-end operations.
• Develop and implement operational procedures specific to the fast-food service environment, including food safety protocols, order preparation timelines, and customer service standards to enhance workflow and customer satisfaction.
• Recruit, hire, and oversee the onboarding and training of food service supervisors and counter attendants, ensuring staff are trained according to company and health and safety standards.
• Create and adjust employee work schedules in coordination with food service supervisors and regularly monitor staff performance to ensure productivity and adherence to service standards.
• Manage inventory levels of food, packaging materials, and supplies; monitor product usage and wastage; and adjust ordering and pricing strategies to maintain profitability.
• Address and resolve escalated customer concerns or complaints regarding service quality or food items, ensuring prompt and professional handling in line with store policies.
• Establish and maintain vendor relationships to negotiate pricing, delivery schedules, and contracts for food products, packaging, and cleaning supplies.

How to apply:
• Please apply via email at hr.1211367bcltd@outlook.com
• You must include a cover letter that includes your Canadian citizenship/immigration status and mention the job reference number: APP-FSM in the subject line. Any application not following this instruction will not be looked at.
Note: An authorized licensed third-party has posted these advertisements. However, the business is responsible for recruitment, and all applications or queries should be directed to the business at the email address above.